Florida Dental Group — Jacksonville Metro, FL
Maintained 90% answer rate; 47 extra appointments in one month.
AI Handles 1/3 of cancellations.
Maintain a 90 % answer rate across high call volumes while freeing staff for complex cases
Rolled out the AI receptionist for overflow and after‑hours calls, expanding system‑wide after initial success.
90% answer rate maintained
AI managed one-third of cancellations
+47 appointments in 30days
A four‑location practice aimed to keep a 90 % answer rate across thousands of monthly calls while freeing staff to handle complex in‑office cases. It rolled out the AI receptionist for overflow and after‑hours calls at one office, then quickly expanded system‑wide. Within the first month the group held a 90 % answer rate, let the AI handle one‑third of all cancellations, and captured 47 additional appointments from overflow calls at a single location.
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"Before we started with them, we had no plan for online advertising. A friend recommended them because they were doing great in their practice. It has been an amazing journey.
The team is amazing, they return our calls fast and answer our emails literally in minutes."
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Mobile Dental Service — Louisville, KY
Booked $56k of new-patient production in 30 days.
Florida Dental Group — Jacksonville Metro, FL
Maintained 90% answer rate; 47 extra appointments in one month.